Last updated: September 22, 2026
Welcome to Jam Trainer. These Terms of Service (the “Terms”) are a legal agreement between you and Jam Trainer LLC (“Jam Trainer,” “we,” “us,” or “our”), which operates the Jam Trainer website, web application, and related services at jamtrainer.com (together, the “Service”). By creating an account, or by accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
BY USING THE JAM TRAINER SERVICE, YOU AFFIRM THAT YOU ARE 18 YEARS OR OLDER TO ENTER INTO THESE TERMS, OR, IF YOU ARE NOT, THAT YOU ARE 13 YEARS OR OLDER AND HAVE OBTAINED PARENTAL OR GUARDIAN CONSENT TO ENTER INTO THESE TERMS. If you are between 13 and the age of majority where you live, and you use this Service, you represent and warrant that you are doing so only with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms. By using the Service you represent that you meet these requirements. If you do not meet the minimum age requirements then you must not register as a user.
Teachers and instructors. If you use the Service in teaching, the account must be your own. You may not create or register an account for a student under 13, and you may not provide a student under 13 with access to an account you control for their independent use. Using your own account in a lesson with a student present is ordinary use and is permitted. See §9 of the Privacy Policy.
The Service lets you build and edit chord charts, play them back as a multi-instrument backing track, store and sync songs, share and embed charts, run live jam sessions, use practice tools and games, and import songs from other tools or from your own backups. We may add, change, or remove features at any time. We use reasonable efforts to keep our service operational; however, we reserve the right to change our service offerings and availability from time to time, without notice or liability to you. The service may experience temporary interruptions due to technical difficulties, maintenance or testing, or updates, including those required to reflect changes in relevant laws and regulatory requirements.
Some features may be offered on an experimental or early-access basis. Those features are provided as-is, may be unstable, and may change or be discontinued without notice.
You own your content. “Your Content” means the chord charts, arrangements, tabs, lyrics, notes, links, song lists, custom themes, and other material you create, upload, paste, or import into the Service. As between you and us, you retain all ownership of Your Content. We claim no ownership of it.
The limited license you give us. To operate the Service, you grant us a non-exclusive, worldwide, royalty-free license to host, store, back up, reproduce, and display Your Content, and to transmit and sync it across your devices — solely to provide and improve the Service for you. This license exists only so that the Service can function; it ends when you delete the content or your account, except for reasonable backup copies and as required by law.
Content you choose to share. If you publish a song to the shared/global library, share a song or list by link, embed a chart, or broadcast a song in a jam session, you additionally grant us and the recipients or other users of the Service a license to access, display, copy to their own library, and use that shared content within the Service. Do not share content unless you have the right to do so (see §5).
How we protect copyrighted material when content is shared. When a song is shared, embedded, submitted to the global library for review, or otherwise redistributed, the Service is designed to strip user-entered free-text material — including notes, lyrics, tab, and external resource links — before that copy leaves your library, so that only the chord/structure data travels. This is a safeguard, not a guarantee, and it does not relieve you of your responsibilities in §5.
You are solely responsible for Your Content, including anything you import from another application or from your own backup files, and anything you paste in (such as lyrics or tab). You represent and warrant that:
Chord progressions and song structure are largely factual or functional information, but lyrics, tablature, and particular recorded or published arrangements may be protected by copyright. You are responsible for ensuring you have the necessary rights to any such material you add or share. We are a neutral host of Your Content and do not pre-screen it.
The Service can read a song file that you already have — for example, a backup file you created yourself, or a file another application produced for you. We do not provide any tool that extracts data out of another service, and we do not endorse the use of one. Nothing in the Service is offered to help you act outside another provider's terms. Your use of any third-party service remains subject to that service's own terms, and you are responsible for your compliance with them.
The Service produces backing tracks from instrument recordings we own, played according to a chord chart. If you take that output beyond your own private practice — for example by performing to it in public or at a paid engagement, using it in paid instruction, including it in a recording or video, streaming it, or embedding it on another website — you are responsible for obtaining any licence or permission that use requires, including any public-performance, mechanical, or synchronization rights in the underlying musical composition. We do not grant, and cannot grant, any right in a musical composition we do not own, and we make no representation that any particular use is licensed or permitted. Embedding additionally requires our permission (§6).
A curated set of songs, together with the tuner, the metronome, the chord and scale charts, and the practice games, is available at no cost, with no payment method on file, and without creating an account. The free tier is not a trial and does not expire. We may change which songs are included in it.
Everything else requires a subscription, a Founding Member license, or an active free trial — including playing, opening, editing, saving, or printing any song outside the free tier, and including songs you created yourself. Creating an account by itself does not grant that access, and an account whose paid access has ended returns to the free tier described above (§7.6).
Full access to the Service requires a paid subscription or a one-time Founding Member purchase. You will be shown the plan, the price, and the billing interval at checkout before you are charged, and the price shown at checkout is the price that governs your purchase.
Two features are outside every consumer plan: the embed link (placing a playable chart on another website) and MP3 export. They are available only on Publisher and complimentary accounts as described in §7.8 and in the Embed License, and are not included in the monthly, annual, or Founding Member plans.
Current plans, for reference and not as a binding price list: $5 per month, $49 per year, or a one-time payment of $149 for a Founding Member license as defined in §7.3. Prices are in U.S. dollars. We may offer discount codes from time to time; a discounted price applies only to the purchase it is used for.
Prices may change prospectively. A price change will not affect a term you have already paid for, and if a recurring plan's price changes we will tell you before the change applies to a renewal. Prices are exclusive of any sales, use, or value-added taxes, which will be added where we are required to collect them.
A Founding Member license is a one-time purchase that grants access to the Service for as long as the Service exists. It is tied to your account, not to any person's lifetime, and it is a license to use the Service while we operate it — not ownership of the Service, of the software, or of any content in it.
We may discontinue the Service at any time, for any reason. A Founding Member license is not a promise that the Service will operate for any particular period, and it does not oblige us to keep the Service running. If we discontinue the Service entirely, §15 (Termination) governs, and Founding Members will be given at least 30 days’ notice and an opportunity to request a copy of their content.
A Founding Member license does not include any separately priced product we may offer in the future, and does not exempt an account from these Terms.
Amounts you have already paid are not instalments toward a different product. Monthly payments do not accumulate toward a Founding Member license, and neither do annual payments. A Founding Member license is always a separate purchase at its own price, whatever you have paid us before, and any refund of a subscription you are leaving is governed solely by §7.7.
What does carry over is time you have paid for and not used, and it carries over in your favour. Whenever you change plan — monthly to annual, annual to monthly, or either of them to a Founding Member license — the unused portion of the period you have already paid for is credited toward the new plan, and you pay only the difference.
For a Founding Member purchase, that credit is shown and applied as a discount at checkout before you pay, and the subscription you are leaving is cancelled as soon as the payment completes, so it never bills you again. For a switch between monthly and annual, the new plan runs from the date of the switch; if the credit is larger than the new plan's price, the remainder stays on your account and reduces future charges.
The credit is calculated from the amount actually paid for the period you are in and the time remaining in it. There is no credit for a period that has not been paid for — during a free trial, where nothing has been paid, or while a payment for the current period has failed. Switching during a free trial does not change the trial or its end date; the new plan's price applies when the trial ends.
We may offer a time-limited free trial of full access, currently 14 days. During the trial you have the same access as a paid subscriber. We will make the length of the trial, the date it ends, and what happens at the end clear before you begin it.
One free trial per customer. A trial is available once per account and once per payment method. If the card you enter has already been used for a Jam Trainer trial, the trial is not started and you are not charged; you may subscribe without a trial instead.
A payment method is required to start a trial. A trial begins as part of a plan you select at checkout. Unless you cancel before the trial ends, the plan starts automatically at the end of the trial and the payment method you provided is charged the price shown at checkout, renewing on that plan's interval until you cancel (§7.6). You may cancel at any time during the trial, and if you cancel before it ends you are not charged. Before the trial ends we will send a reminder to the email address on your account stating the date it ends and the amount that will be charged.
No payment method is required for the free tier described in §7.1. The free tier is not a trial, does not expire, and does not require you to create an account. It does not include saving your own charts or playing songs outside the curated free set.
Recurring subscriptions renew automatically at the then-current price until cancelled. You may cancel at any time. Cancellation stops the next renewal; it does not shorten the period you have already paid for, and you keep full access until that period ends.
Changing plans. You can move between the monthly and annual subscription at any time from My Subscription in the account menu. The change takes effect immediately, with credit for the time you have already paid for, as described in §7.4.
How to cancel. Open the account menu in the app and choose Manage subscription, which takes you to our payment provider's billing portal where you can cancel in a few clicks. You may also cancel by emailing info@jamtrainer.com from the address on your account. Cancelling is not conditioned on speaking to anyone, and we do not require you to give a reason.
When paid access ends — by cancellation, expiry, or a failed payment — your account returns to the free tier described in §7.1. Access to everything outside the free tier is suspended, including songs you created or imported yourself. While your account is on the free tier you can use the free songs and the app's free features, but you cannot open, play, edit, print, or export the rest of your library.
Retention of your content. We do not delete your songs, charts, lyrics, or notes because a subscription ended. They are kept as you left them, and your library is restored if you subscribe again. The only circumstances in which we delete retained content are: an account that has been inactive for at least 24 months, and then only after advance notice to the email address on the account; your own request to delete the account; or where §15 (Termination), the Privacy Policy, or the law requires it. Suspension of access is not a transfer or forfeiture of ownership: you continue to own Your Content under §4 throughout.
We may also remove content as described in §15 (Termination), in the Privacy Policy (§6), or where required by law or a valid infringement notice. Nothing in this section limits any statutory right you may have to obtain a copy of your personal data, including the songs you created — see the Privacy Policy, and §19 for how to make that request.
We may grant complimentary or discounted access at our discretion — for example to contributors, testers, or through a time-limited promotional code. Complimentary access is a gift and not a purchase: it carries no refund value, is not transferable, and may be withdrawn if these Terms are breached. Promotional codes are valid only for the period and on the plans stated when they are offered. A promotional code cannot be combined with the credit for unused time on a current plan; if you use a code to become a Founding Member, contact us for a prorated refund of your current plan's unused time.
Payments are handled by Stripe. We do not receive or store your full card number. Your use of Stripe is additionally subject to Stripe's own terms and privacy policy.
You agree not to:
The Service itself — including its software, the recorded instrument audio samples, sound engine, visual design, and the “Jam Trainer” name and logo — is owned by us or our licensors and is protected by intellectual-property laws. We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for your own musical practice and performance in accordance with these Terms. Except as allowed by these Terms or applicable law, you may not copy, modify, distribute, sell, or reverse engineer the software or extract the audio samples.
We respect the intellectual-property rights of others and respond to notices of alleged infringement. If you believe content on the Service infringes your copyright, send a written notice to our designated agent that includes: your contact information; identification of the copyrighted work; identification of the material claimed to be infringing and where it is located on the Service; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that the information is accurate and that you are authorized to act; and your physical or electronic signature.
Designated Agent:
Copyright Agent
Jam Trainer LLC
25325 Borough Park Dr., Suite 232
The Woodlands, TX 77380
Phone: (281) 547-7546
Email: info@jamtrainer.com
U.S. Copyright Office DMCA Designated Agent Registration No. DMCA-1080591
We will remove or disable material in response to valid notices, notify the affected user, allow a counter-notice where appropriate, and terminate the accounts of repeat infringers.
The Service relies on third-party providers, including Google Firebase (authentication and data storage), Netlify (hosting), Resend (email), and Stripe (payments). The Service may also contain links to third-party websites, including affiliate links to retailers such as Amazon. Your use of such third-party applications may be subject to additional terms, conditions, and policies provided to you by the applicable third party. Jam Trainer does not guarantee that any third-party applications will be compatible with the Jam Trainer service. If you buy through a third-party affiliate, we may earn a commission at no extra cost to you. We are not responsible for third-party sites or services and your use of them is at your own risk and subject to their terms.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, secure, or that content will always be available or preserved. The Service is a practice and performance aid and is not a substitute for professional music instruction. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JAM TRAINER AND ITS OWNER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, USE, OR PROFITS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD 100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You agree to indemnify and hold harmless Jam Trainer and its owner from any claims, damages, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, your violation of these Terms, or your infringement of any third party's rights — including any claim arising from content you imported, pasted, or shared.
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or if necessary to protect the Service or other users. On termination, the licenses you granted us end (subject to reasonable backups and legal requirements), and sections that by their nature should survive — including ownership, disclaimers, limitation of liability, and indemnification — will survive.
Discontinuing the Service. If we decide to discontinue the Service entirely, we will give reasonable advance notice — at least 30 days, and in any event before paid access stops — and during that period we will provide a copy of your songs and charts on request, at no charge, whether or not your subscription is active. Holders of unexpired paid subscriptions and of Founding Member licenses (§7.3) will be notified directly at the email address on the account. Except where §7.7 or applicable law requires it, a discontinuation does not entitle you to a refund.
We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (for example, by email or an in-app notice). Changes take effect when posted, and your continued use of the Service after that means you accept the updated Terms.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules.
Binding individual arbitration. Any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered under the rules of a recognized arbitration provider, seated in Montgomery County, Texas. You and we waive the right to a jury trial and agree that claims may be brought only in an individual capacity and not as part of any class or representative action.
You may opt out. You can reject this arbitration provision by written notice to us within 30 days of first accepting these Terms, and doing so will not affect your use of the Service. Claims that qualify for small-claims court may be brought there instead. Nothing here prevents either party from seeking injunctive relief for infringement or misuse of intellectual property.
Questions about these Terms: info@jamtrainer.com.